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Installing MuteDeck

Download and install MuteDeck on Windows or macOS.

Download MuteDeck​

Visit mutedeck.com/downloads to download the latest version for your platform.

Windows Installation​

System Requirements​

  • Windows 10 (version 1903) or later, or Windows 11
  • 64-bit processor (x64 or ARM64)
  • At least 100MB of free disk space

Installation Steps​

  1. Download the Windows installer (.exe file)
  2. Run the installer - you may see a Windows Defender SmartScreen warning
  3. Click "More info" and then "Run anyway" if prompted
  4. Follow the installation wizard - choose installation location if desired
  5. Launch MuteDeck from the Start menu or desktop shortcut

First Launch​

  • MuteDeck will appear in your system tray (notification area)
  • You may see a Windows Firewall notification - allow access for full functionality

macOS Installation​

System Requirements​

  • macOS 10.15 (Catalina) or later
  • Intel or Apple Silicon (M1/M2/M3) Mac
  • At least 100MB of free disk space

Installation Steps​

  1. Download the macOS installer (.dmg file)
  2. Open the .dmg file and open the MuteDeck installer that's inside
  3. Follow the installation wizard - choose installation location if desired
  4. Launch MuteDeck from Applications or Spotlight search
  5. Allow permissions when prompted (see permissions section below)

macOS Permissions (Important!)​

MuteDeck needs special permissions to work properly on macOS:

Accessibility Permission​

  1. macOS will prompt you to grant Accessibility access
  2. Click "Open System Preferences" when prompted
  3. In Privacy & Security > Accessibility, click the lock to make changes
  4. Check the box next to MuteDeck.app
  5. If MuteDeck isn't listed, click "+" and navigate to /Applications/MuteDeck/MuteDeck.app

Automation Permission​

  1. Go to System Preferences > Privacy & Security > Automation
  2. Check the box next to MuteDeck.app
  3. If not listed, click "+" and add MuteDeck.app
Permission Reset

These permissions may reset when you update macOS or MuteDeck. Simply re-enable them following the same steps.

Browser Extensions (For Web Meetings)​

If you use web-based meetings (Google Meet, web Zoom, web Teams):

Chrome Extension​

  1. Visit the Chrome Web Store
  2. Click "Add to Chrome"
  3. Allow permissions when prompted (needed for meeting detection)

Firefox Extension​

  1. Visit Firefox Add-ons
  2. Click "Add to Firefox"
  3. Allow permissions when prompted

Extension Permissions Explained​

  • Access browsing history: Used for "bring to front" feature, not actually reading history
  • Access data for websites: Required to detect and control meeting interfaces

First Setup​

After installation:

  1. Join a test meeting in your preferred video app
  2. Open MuteDeck settings (click the slider icon in the app)
  3. Configure your preferences:
    • Set up hotkeys if desired
    • Configure Teams API if using Microsoft Teams, or other integrations
    • Create custom actions
  4. Test functionality by muting/unmuting in MuteDeck

Licensing​

  • A 7-day free trial begins automatically after installation, so you can test all features.
  • After the trial, purchase a license from mutedeck.com/pricing
  • Enter license key in MuteDeck settings when received

Updating MuteDeck​

Automatic Updates​

  • MuteDeck checks for updates automatically
  • You'll be notified when an update is available
  • Updates install automatically on next app restart

Manual Updates​

  • Download the latest version from mutedeck.com/downloads
  • Install over your existing installation
  • Your settings and license will be preserved

Uninstalling MuteDeck​

To uninstall MuteDeck, you will need to use the maintenance tool. Follow the steps below based on your operating system:

Windows​

  1. Navigate to the MuteDeck installation directory. Typically, this can be found at C:\Program Files\MuteDeck.
  2. Locate the MuteDeckMaintenanceTool.exe file in the MuteDeck installation directory.
  3. Double-click on MuteDeckMaintenanceTool.exe to run it.
  4. The maintenance tool window will open. Select the Uninstall option.
  5. Follow the on-screen prompts to confirm the uninstallation of MuteDeck.

macOS​

  1. Navigate to the MuteDeck installation directory. Typically, this can be found at /Applications/MuteDeck.
  2. Locate the MuteDeckMaintenanceTool.app file in the MuteDeck installation directory.
  3. Double-click on MuteDeckMaintenanceTool.app to run it.
  4. The maintenance tool window will open. Select the Uninstall option.
  5. Follow the on-screen prompts to confirm the uninstallation of MuteDeck.

That's it! You have successfully uninstalled MuteDeck from your system.

Troubleshooting Installation​

Windows Issues​

  • Installer won't run: Right-click installer and "Run as administrator"
  • Antivirus blocking: Add MuteDeck to your antivirus whitelist
  • SmartScreen warning: Click "More info" then "Run anyway"

macOS Issues​

  • "Cannot be opened" error: Right-click app and select "Open"
  • Gatekeeper blocking: Go to System Preferences > Security and click "Open Anyway"
  • Permissions not working: Manually add MuteDeck in System Preferences

Need more help? Visit our troubleshooting section or contact support.